When two people reach a disagreement, the conclusion both individuals come to is to raise their voices. Or if the agreement is one sided, the person who is angered comes to the conclusion that the only way something can be done is to raise their voice.
If someone raises their voice, obviously that's going to garner attention. That's a given. And if the person being yelled at isn't all that confrontational, they'll abide to whatever the person is saying purely because of the attention being on them.
Recently, I ended up in a situation where I was yelled at by someone of authority (a professor) regardless of following the rules. The key thing for me was to maintain composure, react calmly, and remain kind.
In terms of kindness, an example can be Saffiyah Khan. She did not meet anger with anger, hate with hate, rather she met anger & hate with a smile.
If you take anything from this blogpost, let it be this: Raising your voice does not prove your point - having facts that support your argument does. Anger does not have to be met with an even louder voice: Choose Kindness.